Skills

Skills describe abilities or talents that are considered desirable for the purpose of completing a task.

The management of skills forms a core part of competency management. Two divisions of skill that are commonly managed are hard skills and soft skills. A hard skill refers to process or technical knowledge. A hard skill is typically quantifiable in nature as opposed to a soft skill which qualitative.

Soft skills include social skills, leadership skills and interpersonal skills. These types of skill can be harder to assess than hard skills since a person’s performance in each may vary depending on a particular circumstance or scenario.