25th January 2018
Introduction
It is possible to send email from within the People Inc. system. This can be done either manually using the screen e-mail feature, or automatically, when a particular condition is met or event arises. For example, it is possible within People Inc time, to configure the system so that it notifies a manager by e-mail when an employee is late.
Managing the Mail Queue
When e-mail is generated automatically from within People Inc. it is sent directly to an e-mail server. If this fails, the message will then be added to the People Inc. e-mail queue, and the system will then try to resend the message (every few minutes).
The system may fail to send e-mail for a variety of reasons. The most common is when an invalid email address has been used for an employee (e-mail servers are configures to block e-mail sent from addresses they do not recognise). For example, if an employee's work e-mail address is set to a hotmail account, this is unlikely to work.
It is also possible to lose the connection to the e-mail server (during maintenance or an outage on the network for example).
Messages that are not sent successfully will be added to the mail queue. The Mail Queue Manager plug-in enables users to manage the system's queued email messages. Users are able to resend email message or delete the message from the system.
Download the Mail Queue Manager
A copy of the Mail Queue Manager plug-in can be downloaded (and installed) free-of-charge from the Resources area of this website. Once downloaded, you are likely to need to ask your IT team to install the plug-in for you. Please note that you will need to register for an account before you can access People Inc. resources. Click here.
More Information
For more information about the People Inc mail queue manager, join one of our webinars (see below), click on the 'Learn More' button at the bottom of this page, or call the People Inc. team on 01908 265111.
Webinars
If you would like to learn more about the People Inc. mail queue manager, please join one of our free webinars:
- Wednesday 7th February 2018 at 11am
- Wednesday 7th February 2018 at 2pm
Click on the button below to book a place on a Webinar, or call People Inc. on 01908 265111.
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News Index
- Wizard Pack 4
- Access to Attendance Records
- Resource Planning
- Managing Competencies
- Self-Service Update
- Managing Tasks and Actions
- System Health Check
- Manage Salary Reviews
- Online Statistics
- Reporting Update
- ESS Scheduler
- Employee Directory update
- Training Matrix feature
- Partner Conference
- HR Policy Sign-off
- Company News Feature
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- People Inc. v4
- Absence Update
- Working with Partners
- Staff Assessments
- Features Browser
- Hints and Tips
- People Inc. Webinars
- Org-Chart update
- Wizards and Plugins Update
- 2018 People Inc. Partner Event
- Report Browser
- Mail Queue Manager
- Absence Wizards
- Software for HR
- On-line Payslips
- Custom Appraisal Forms
- Recalculate Data-Screen Wizard
- General Data Protection Regulation
- Training Wizards
- Manage Leavers
- New People Inc. Wizards
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- People Inc. 3.6
- Staff Timekeeping
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- People Inc. in the Cloud
- Employee Self-Service Customisation
- Delete Records
- New user training events
- People Inc. version 3.5 released
- Annual People Inc. Partner Event
- Report Writer Training
- Dealer Conference
- Charity automates standard HR tasks
- Pension Auto Enrolment
- Improving User Experience
